If you instruct us to assist in managing your claim and allow our contractors to carry out the repair on your home, Ins Property Claims Ltd will not charge you as we will be paid directly by the insurance company. You will still be liable for your normal policy excess if this applies and this will need to be paid to us directly.
Our contractors are either owned by us or vetted to ensure they are of a high standard. We earn our fee via a transparent commission. Our role is to ensure that the correct scope and pricing is in place and to maximise your entitlement throughout the cycle of the claim.
Our contractors ensure that the quality of repair is high and allow flexibility for any additional changes you may wish to make.
If you would like to use your own builder, your insurers builder or want a cash settlement, we can negotiate any of these options on your behalf. In these cases, we would need to charge a small percentage of the claim value. If we have to charge a fee, we always expect it to be offset by the increase in settlement we achieve for our client.